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As the World Turns to Technology, Human Connection Becomes the Luxury

Writer: Jean Rivers
Jean Rivers
Sep 29
4 min read

The world is turning toward technology at an extraordinary pace.


We are automating how we work, how we communicate, how we shop, how we learn and even how we create. Artificial intelligence will continue to make our lives faster, more efficient and increasingly convenient.


And I believe there is tremendous value in that progress.

But I also believe something interesting will happen as a result:

The more our world turns toward technology, the more luxurious genuine human connection will become.

Not luxury in the traditional sense of exclusivity or expense.

Luxury because it will become increasingly precious.

Time together. Presence. Conversation. Shared experiences. Sitting around a table. Dancing in the same room. Meeting someone new. Celebrating milestones surrounded by the people who matter to us.

These are things technology can facilitate, but it cannot replace.

And that may make the work of the event industry more important over the next decade than it has ever been.


The People Are the Purpose

For years, we have talked about luxury events through the lens of what we can create.

The flowers. The food. The venue. The lighting. The entertainment. The installations. The perfectly designed tablescape.

I love all of those things. They are part of what makes an experience extraordinary.

But they aren't the purpose.

The people are the purpose. I recently had a client say to me "the guests are the decor" and it really made me expand on that thinking.

The beautiful table matters because eight people are going to sit around it.

The lighting matters because it changes how a room feels.

The music matters because eventually someone grabs someone else's hand and pulls them onto the dance floor.

The dinner matters because people linger over it and talk.

The environment we create matters because of what happens between the people inside it.

That is where luxury is headed.

Not simply toward creating more impressive things, but toward creating more meaningful human experiences.


Events Have a Bigger Job Now

As more of everyday life moves onto screens, events offer something increasingly rare:

A reason to physically show up.

A wedding brings two families together who may otherwise rarely be in the same room.

A multicultural wedding allows traditions, religions and generations to meet one another rather than simply coexist.

A corporate event gets people out from behind email addresses and Zoom squares and puts them across a table from one another.

A conference introduces people who might change each other's careers.

A celebration brings grandparents, parents, children and friends into one shared experience.

A memorial gives people space to tell stories that might otherwise disappear.

That is not just event production.

That is connection.

And I believe creating opportunities for that connection is going to become one of the most valuable things our industry does.


Technology Should Give Us More Time to Be Human

This isn't an argument against technology.

I want technology to make us better.

Use AI to create the first draft.

Automate the registration process.

Build the spreadsheet faster.

Use software to organize hundreds of moving pieces.

Let technology eliminate repetitive work and make complicated logistics easier.

But then do something important with the time it gives back to us.

Use it on people.

Think about who is coming.

Think about how they will feel when they arrive.

Think about where conversations will naturally happen.

Think about whether the timeline gives people enough time to actually enjoy being together.

Think about whether the room encourages interaction or simply looks beautiful in photographs.

Think about who might meet because you intentionally created the opportunity.

Technology can help us execute an event.

Human beings still have to create its soul.


Presence Is Becoming Precious

There is something wonderfully inefficient about gathering.

You have to choose a date.

Find a place.

Travel there.

Get dressed.

Sit down.

Eat together.

Talk.

Stay awhile.

You can't fast-forward through dinner with people you love.

You can't automate dancing with your father at your wedding.

You can't recreate the sound of hundreds of people laughing in the same room.

You can't replace the unexpected conversation with the person seated beside you.

And you cannot fully replicate the feeling of being surrounded by people who chose to show up for you.

As the rest of our lives become more efficient, perhaps experiences that ask us to slow down and be present will become even more valuable.

Presence itself becomes a luxury.


Designing for Connection

This also changes how I think we should approach event design.

Of course we should ask:

Is it beautiful?

But we should also ask:

Does it bring people together?

Are the tables designed for conversation?

Does the timeline leave room for people to linger?

Are there moments where generations interact?

Are guests participating or simply watching?

Does the room feel welcoming?

Are we giving people opportunities to meet someone they don't already know?

Will guests remember the centerpiece—or will they remember the conversation they had across it?

The best answer, of course, is both.

Beautiful environments can be powerful catalysts for connection.

But beauty should serve the experience rather than become the experience.


The Next Decade of Events

Technology will advance tremendously over the next ten years.

Events will become smarter. Planning will become more efficient. We will have tools we haven't even imagined yet.

We should embrace that.

But perhaps the greatest opportunity for our industry isn't figuring out how to put more technology into events.

Perhaps it is becoming exceptionally good at creating what technology cannot give us:

one another.

Real conversations.

Shared meals.

Collective laughter.

Traditions passed from one generation to another.

New relationships.

Old relationships strengthened.

A sense of belonging.

A memory shared by hundreds of people who can say, I was there.

That is why I believe the event industry has an incredibly important role in the decade ahead.

As the world becomes more technological, our work becomes more human.

And that may be the new definition of luxury.

The people are the purpose.

At Blue Llama Events, that's the kind of luxury I want us to keep creating.

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